Staff User Overview

With the user groups set up, the individual users can be saved to the administration side of your store under System > Users > Users.

Clicking Add User/plus icon will bring you to the user form below.

Add Staff Members

Aside from the basic user information, a password must be created for the user to login to the dashboard.

The User Group selected from the drop down box will assign specific permissions to the user.

The status lets you choose to enable the user to be able to login, or disable the user from logging in to the dashboard.

When you access an email account through a desktop email application such as “Microsoft Outlook 2000® for Windows®”, the email application will require specific information about your email account. The information below is used to setup a email client for your desktop or mobile phone.

Secure SSL/TLS Settings

    Username
Your email address.

    Password
Your email password.

    Incoming Server
mail.[YOURDOMAIN].com
  • IMAP Port: 993
  • POP3 Port: 995
    Outgoing Server
mail.[YOURDOMAIN].com
  • SMTP Port: 465
Authentication is required for IMAP, POP3, and SMTP.


Notes:

  • IMAP email access coordinates between the server and your mail application. Messages that have been read/deleted/replied to will show up as such, both on the server and in the mail application.

  • POP3 does not coordinate with the server. Messages marked as read/deleted/replied to in the mail application will not show up as such on the server. This means that future mail downloads with POP3 will show all messages as unread.

  • Outgoing mail is sent using SMTP.

  • We recommend using POP3 over SSL/TLS or IMAP over SSL/TLS since they provide increased security for your interactions with the remote mail server.

In some cases, it is necessary to transfer your domain to the iEdit Network's servers to make working with hosting smoother. If this is the case, there are a few things you will need to have before starting this process.

  1. Your domain name (e.g. yourdomain.com)
  2. The transfer code - You will need to get this from your current registrar. Please note that to retrieve this code, your registrar may require a 2-7 day holding period to validate the transfer.
  3. You will need to go ahead and pay a transfer fee which will reset the date in which your domain is set to renew on.
For more help with this issue, please start a ticket or contact us for assistance.